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YOUR INFORMATION, HANDLED WITH CARE

Contact form privacy notice

Last updated: 14 September 2026

This notice explains how PT Simplifikasi Digital Nusantara (SDN) handles personal information submitted through this contact form. It applies to inquiries, not to separate consulting or service agreements.

1. Information you provide

We receive your name, company name, industry, and email address, together with any role, country, phone number, and business concern you choose to provide. If you are contacting us as an individual, you may enter “Individual” for the company name. Please share only information relevant to your inquiry and do not include another person’s personal information unless you are authorized to do so.

2. Why we use your information

We use these details to understand your inquiry, assess how we may help, respond to you, and arrange any discussions you request. We may also retain relevant correspondence to manage that inquiry and meet applicable legal obligations. Submitting this form does not subscribe you to a marketing mailing list.

3. Who may handle your information

Your inquiry is sent to SDN’s sales email and may be reviewed by team members involved in responding to it. Website hosting and email service providers also process information as part of operating these services. We may disclose information where required by law or necessary to address a legitimate security incident. We do not sell contact-form information.

4. Storage and retention

Information may remain in our email systems and related correspondence records. Our intended retention approach is to keep it only for as long as needed to handle the inquiry, maintain a relevant business relationship, or meet applicable legal obligations, then delete or anonymize it where appropriate. Service-provider storage locations and any applicable cross-border handling depend on our hosting and email arrangements.

5. Keeping information secure

Access should be limited to people who need the information to perform their work. No internet transmission or email system can be guaranteed completely secure. Do not use this form to send passwords, payment-card details, identity-document numbers, medical information, or confidential records that require a dedicated secure channel.

6. Your requests and choices

You may contact SDN to ask about information you submitted, request a correction or deletion, or raise a concern about its use. Requests will be considered under applicable data-protection requirements and legal retention obligations. We may need to verify your identity before providing or changing personal information. You can choose not to submit the form; without the required details, we may not be able to respond through this channel.

7. Website preferences

The website stores your selected language in your browser’s local storage so the English or Bahasa Indonesia preference can be remembered. This preference is separate from your inquiry. Hosting services may maintain technical logs for website operation and security.

8. Contact and updates

For questions or privacy requests, contact PT Simplifikasi Digital Nusantara at the email below. This notice may be updated as our contact process or service arrangements change; the date above identifies the latest version.

sales@sdnpartner.com